ROOM DIRECTORY
24/7 RECEPTION
Personal assistance is available 24/7, in case you need anything, please free to contact us from the app, send us an email
to info@kvihotel.com or call us at +36 20 338 4621.
CHECK IN
Check in time is after 2PM. Early check-in
is at the discretion of the hotel and is based on the availability
of your room. Please make sure to check in on TMRW Hotels app
in advance and get the virtual access to your room as soon as it is avai lable.
CHECK OUT
Check out is until 11:00
AM on the day of departure. If you could use a little extra time, you c an have a late check out until 12:00 PM. Please make sure to let the reception know about your prolonged stay.
AIRPORT TRANSFER
Fix price transfer services are available from the hotel
to the airport at 33EUR for max 4 guests (for bigger parties or other destinations pleas e ask for a special offer). Please contact us the latest the day before th e airport transfer to book it
AIRPORT AND FLIGHT INFORMATION
Approximate travel time from the KViHotel to Budapest Liszt Ferenc International Airport is 40 minutes. Please allow extra travel time during rush hour, inclement weather, and special events. For specific information, assistance with tickets, flight information or reservations, please contact the reception.
TOURIST SERVICES, ENTERTAINMENT, RESTAURANTS
Our staff can we provide you information about day trips and sightseeing tours, car rental services, recommended restaurants and bars or the latest shows in town.
BREAKFAST
Breakfast is served from 7:30 AM to 11 AM on the lower ground floor.
Booked without breakfast but changed your mind?
Add them to your reservation for 15 EUR / person in the app or at with the help of our hosts.
BAR
You can find our ever-changing bar selection here
DAILY CLEANING
Our housekeepers are available every day 8AM-4PM.
The cleaning sequence differs day to day, but we prioritise the arriving rooms – so did we on the day of your arrival!
In case you need your room to be made up urgently please contact the reception.
You don’t need a daily cleaning, or don’t want to be bothered?
Turn on the DO NOT DISTURB function on the app! Please note that if you changed your mind, it must be turned off the latest until 2PM to have your room made up that day.
Need new towels?
Throw them on the bathroom floor. For the sake of our environment, we try to use less water and detergent,
and by leaving the towels on the rack we consider you do too, and we do not change them.
BEDDING
Bedclothes are changed on every third day of the stay. Daily exchange is available upon request. For this service, please contact the reception.
SMOKING
KViHotel Budapest maintains a strict non-smoking policy. Smoking is prohibited in both guest rooms and public areas, as well as tampering with fire detection systems or emergency equipment. Failure to comply may result in the termination of your booking, and we reserve the right to take further action if necessary.
Additionally, we may (at our sole discretion) charge an immediate fee of €170 to cover reasonable costs. These costs may include specialist cleaning, repairs, replacement of damaged property, the room’s unavailability during cleaning, and any related administrative expenses.
AIR CONDITIONING/ HEATING
The room temperature can be controlled from TMRW Hotels app after you checked in and got access to the room. This way you can control the temperature regardless you are in the hotel or out in the city.
LUGGAGE STORAGE
Our guests can use the luggage storage in the hotel lobby on the day of arrival and departure for free
of charge. To have access to the lockers please contact the reception. All lockers will be emptied every midnight, please make sure to take your belongings beforehand.
BATHROBES & BEDROOM SLIPPERS
Bathrobes and Slippers will be provided to our guests free of charge. Please contact the reception.
HAIR DRYERS
Hair dryers are available in all guest bathrooms.
IRON AND IRONING BOARD
Available on request. Please contact the reception.
COFFEE & TEA IN YOUR GUESTROOM
Tea and coffee making facilities (kettles, tea, sugar) are available at no charge in the guestroom. If you need extra milk, sugar, coffee, or tea, please contact us.
TOILETRIES
For additional toiletries other than that you found in your room (razor, shaving foam, toothpaste, toothbrush, deodorant, hair gel) please contact the reception.
LUGGAGE RACK
For your comfort you can find our luggage rack in your room.
MAINTENANCE
If something is not in working order, please contact the reception.
MINI BAR
Each room includes a minibar for your convenience. To offer you a more personalized experience, the minibar is currently empty, allowing you to stock it with your preferred beverages and snacks. Alternatively, you can visit our on-site bar.
PRINTING SERVICES
Printing is available in the lobby free of charge. In case of any questions, please turn to our colleagues.
EMERGENCY EXITS
Please check the back of your guest room door for the emergency exit nearest you.
EXCHANGE
Our national currency is Hungarian Forint. Most places in the neighbo urhood of the hotel accept Euros
but might take it at a worse exchange rate. Because of that we sugges t you use Hungarian Forint when paying with cash.
The exchange rates might differ at the exchange offices, for the middl e rate please check https://www.mnb.hu/en/arfolyamok
Please keep in mind that at most places you can pay with credit cards (MasterCard, Maestro, Visa).
ATM SERVICES
When using an ATM, we suggest you choose one located in a bank. Our national currency is Hungarian Forint, please always check t he exchange rates and additional exchange fees when using an ATM. Credit cards (MasterCard, Maestro, Visa) are accepted at most stores, bars, restaurants, etc.
ELECTRICITY
Please be informed that all room outlets are 220/240 volts. There is one dedicated socket in each room for chargers. Electric adaptors and various phone chargers are available in the lobby. Please contact our Staff for further assistance.
FIRST AID
Should you require any assistance, please contact our online support from the app.
INFORMATION ABOUT BUDAPEST
All information about Budapest can be found on our website. Please scan the QR code in your room to reach it in the quickest way.
LOST AND FOUND
The hotel has a lost & found section which is part of our Housekeeping Department. In line with local regulations, non- valuable lost and found items will be stored for a period of three months and after which, the items will be discarded. Valuable items are handed over
to the local police authorities after a period of six months.
BREAKAGES AND MISSING ITEMS
Please note that you will be held responsible for all/any breakages an d/or missing items in your room and will be charged accordingly.
PARKING
Limited number of parking spots are available in our own parking lot in front of the hotel.
For a shorter period, park on the streets and pay online (600 HUF/1hour during 8AM-10PM, max. 3hours, 10PM-8AM and on weekends for free). For a longer period we advise to park at a parking garage for a fix daily price Find further info and locations at https://www.carepark.org/prices
PILLOW MENU
You are more than welcome to choose from the following pillows: soft, feather, firm, medical, small. You can find the pillow menu here, Please contact us.
PET POLICY
For the convenience of other guests and to help us provide the cleanest and most sanitary accommodations possible, pets are not permitted.
ROOM SAFE
Your safety box is located in the wardrobe of your room. The hotel does not accept liability for valuables or money left in the room or personal safe. Safety deposit boxes are also available in the lobby free of charge.
SEWING KIT
Sewing kit is placed in the wardrobe.
SHOESHINE AND SHOEHORN
Complimentary shoeshine and shoehorn are provided at the reception upon request. Additionally, a shoeshine machine is available for your use in the hotel lobby on the ground floor.
TV CHANNELS AND RADIO
The list of the TV channels and radio can be found by scanning the QR code in the room or here. All of our TV-s are smart TV-s, so you can stream your content to the TV and access its smart features.
UMBRELLA
Umbrellas are provided at the Hotel Lobby.
WIFI
A complimentary Wi-Fi service is available in hotel guest rooms and in public areas. Password can be found in the app after check in.
WINDOWS
Guest room windows must not be opened fully, but in a tilt position for our guests’ safety. Please turn the handle to upright position to open the window. Turning the handle in horizontal position is not allowed, straining the handle to horizontal position causes damag e to the window structure. In case of causing damage due to improper use, the guest must pay all costs of repairing.
Please note that opening the window automatically turns off the air conditioning of the room.
EMERGENCY NUMBERS:
Fire Brigade – 105
Police – 107
Ambulance – 104
General emergency number – 112
CONTACT US
info@kvihotel.com | +36 20 338 4621 | Bp. 1072, Nyár utca 32.